Services
What Torus does, and where the provider takes over.
Our services cover the commercial side of outsourcing relationships: finding opportunities, making introductions, developing arrangements and coordinating them over time. The outsourced service itself is always delivered by the appointed provider.
Business development and sales consultancy
Practical sales and business development support for specialist service providers that want to grow.
What Torus does
- Reviews which sectors and types of business suit the provider's service.
- Identifies target businesses and the right people to approach.
- Advises on how the service is positioned and presented to prospective clients.
- Supports sales conversations where our involvement is useful.
Who it helps
Service providers in business process outsourcing that want more focused business development and additional senior commercial support.
Where the provider takes responsibility
The provider decides which clients to take on, sets its own service terms and remains responsible for the service it sells.
Commercial introductions
Introductions between businesses with a genuine requirement and specialist providers able to meet it.
What Torus does
- Understands what the business needs and what the provider offers before making any introduction.
- Introduces the parties with the context each needs to decide whether to proceed.
- Keeps a record of each introduction, so the business it generates can be identified accurately.
Who it helps
Businesses looking for a suitable outsourced provider, and providers looking for new clients with a real need for their service.
Where the provider takes responsibility
Once introduced, the business and the provider decide whether to work together. Any service is agreed between them and delivered by the provider.
Partnership development
Building commercial partnerships between providers and the complementary organisations that can introduce business to them or work alongside them.
What Torus does
- Identifies potential partners whose clients or services fit well together.
- Supports early discussions, so each party understands what the other offers and expects.
- Helps the parties agree a clear basis for working together, including how introductions and the business they generate will be recorded.
Who it helps
Providers and complementary businesses that want to work together on a clear commercial footing.
Where the provider takes responsibility
Each party remains responsible for its own services, commitments and obligations. Torus does not deliver the service or take on the provider's obligations.
Ongoing commercial coordination
Continued involvement after an introduction, so the commercial relationship stays organised as it develops.
What Torus does
- Acts as a point of contact on commercial matters between the parties.
- Follows up on progress, new requirements and opportunities for further business.
- Reviews the business generated each period with the provider, and issues invoices supported by activity statements.
Who it helps
Providers and businesses in established relationships that benefit from a consistent commercial contact.
Where the provider takes responsibility
Day-to-day delivery, service standards, operational queries and the provider's own compliance obligations stay with the provider.
Roles
The dividing line
Torus's contribution is commercial. The operational service belongs to the provider.
Torus is responsible for
- Identifying opportunities
- Sales and business development advice
- Making introductions
- Supporting commercial discussions and partnership arrangements
- Ongoing commercial coordination
- Invoicing its own fees, supported by activity statements
The appointed provider is responsible for
- Agreeing its service terms with the business
- Delivering the outsourced service
- Service standards and operational support
- Its own licences, registrations and compliance obligations
- Paying Torus under the agreed commercial arrangement
Have an opportunity to discuss?
If you provide an outsourced service and want to grow, or you are looking for the right provider, tell us what you need.
- Enquiries
- Send us an enquiry
- Based in
- Dubai, United Arab Emirates